Refund policy
Return & Refund Policy
At Nexora, we want you to be completely satisfied with your purchase. If you are not entirely happy with your retro audio gadget, we are here to help.
30-Day Returns You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused, in the same condition that you received it, and must be in the original packaging.
Refunds Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Shipping You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Contact Us If you have any questions on how to return your item to us, please contact us at franeknikiel111@gmail.com.